Value-Managed Quality System

By Jacqueline Tee   A half day course on ‘Value-Managed Quality System ~ Value Engineering Quality’ was organized by the G&S Section on the 22nd February 2003. Mr. Ong Hock Tek and Mr Augustine Loh were invited as the speakers for the said course. It was attended by 19 participants, most of them involved in management of their respective companies For the first session, Mr Augustine Loh presented on the International Standards for Quality Management Systems (QMS), in short International Organization for Standardization (ISO). All the participants get to know the 8 quality management principles in ISO 9000 Standards; Customer focus, Leadership, Involvement of people, Process approach, System approach to management, Continual improvement, Factual approach to decision making and Mutually beneficial supplier relationship. Further on, Mr Augustine elaborated on the concepts and definitions (based on ISO 9000 Standard) of quality, quality management, management system, quality control, etc.  With these concepts in mind, he then compare on the differences between ISO 9001:2000 and ISO 9001:1994.  The structure and definitions of both the standards are different including the emphasis, requirements, flexibility and also the approach of both the standards itself. After a short break, Mr Ong took over as speaker for the next session.  Basically, he presented on the Value Managed Quality System (VMQS), definition of Value Management (VM), VMQS and its philosophy.  VMQS as a quality management system that complies with the current ISO standard by integration value management into the quality system for continual improvements.  With this system, Mr Ong showed on the integration of ISO 9001:2000 requirements into the philosophy of VMQS.  In short, VMQS is a system that teaches the management on the technique on how to achieve an effective and efficient Quality Management System. The four stages in VMQS Job Plan and Workshop are: Planning and Review, VM Workshop, Documentation Preparation and Implementation and lastly Compliance Audit.  The participants were then introduced to the typical stages in a VM job plan from the information phase to the development of the VM system itself.  This was further enhanced with an explanation on the timing of implementation of VM.  VM was recommended to be implemented when one company is embarking on a QMS, reviewing an existing QMS or as a continual improvement of a VMQS.  In essence VMQS in QMS is about doing the right things right.  Lastly, the talk ended with a short briefing by Mr Augustine on the VMQS Project Master Plan, followed by a long question and answer session.  All the participants were very keen to know more with regards to VM and the implementation of this system in their respective companies.